In this paper we discuss four key areas of disruption T&L companies need to focus on now, including new technology, new market entrants, new customer expectations, and new business models. We then take a closer look at how some of these key disruptions may interact and explore four possible future scenarios for the industry. We focus on what’s driving each future scenario, the implications for T&L companies and their customers, and what action companies need to transform today to thrive tomorrow.
What will the logistics marketplace look like in five to ten years? That’s still an open question. In each of our 4 logistics scenarios, technology plays a key role, but affects the market in different ways. The role of new entrants and the level of collaboration are also key influencing factors on scenarios.
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Source: PwC – GAI