Intercultural Business Skills in China


Global Business Professor’s latest Audio Interview, “Intercultural Business Skills in China” features Maya Hu-Chan.  Ms. Hu-Chan is a senior consultant at Berlitz and has been working with Berlitz for 10 years.

In the 16-minute Audio Interview, Ms. Hu-Chan discusses and answers these questions:

  1. What are important factors to consider when doing business with Chinese?
  2. You mention the concept of Face. Can you give an example of the importance of FACE in a business scenario?
  3. What are the common challenges of communicating with Chinese to ensure mutual understanding and agreement?

Audio Interview Guest
Ms. Maya Hu-Chan
Senior Consultant

Download Berlitz information brochures below

About Maya Hu-Chan

Rated the Top 100 Thought Leaders by Leadership Excellence Magazine and Top Leadership Guru from Asia by Leadership Guru International, this trainer is an international management consultant, executive coach, author, and sought after speaker. Maya specializes in global leadership, executive coaching and cross-cultural business skills.

Harvard Business School has chosen her book “Global Leadership: The Next Generation” to be one of their Working Knowledge recommended books. This book was translated in Chinese and Polish.

Born and raised in Taipei, Taiwan, this trainer is fluent in Chinese and English. Maya received her B.A. in Journalism and Business Management from National Chengchi University in Taiwan, and Master’s degree from Annenberg School of Communications at the University of Pennsylvania.

This trainer has trained and coached thousands of leaders in Global Fortune 500 companies and public sectors to improve their leadership competency. Maya has worked with major corporations throughout North America, Asia, Europe, South America, and Australia.

Maya is a frequent contributor and interviewee to a wide range of business publications and media, including BusinessWeek, Harvard Business Online, Bloomberg, OD Practitioner, Leadership Excellence, Business Coaching Worldwide, SmartBrief on Leadership, Voice America’s Insight on Coaching and Asia Media. Maya is also a regular conference speaker.

In addition to “Global Leadership: The Next Generation”, this trainer is a contributing author of the following books: “AMA Leadership Handbook”, “Developing Your Conflict Competence”, “Best Practices in Leadership Development Handbook”, “Leading the Global Workforce”, “Best Practices in Leading the Global Workforce”, “Coaching for Leadership: How the World’s Greatest Coaches Help Leaders Learn”, “Partnering: The New Face of Leadership” and “A Study in Excellence: Management in the Nonprofit Human Services”

Maya also wrote Leadership Resource Guides for AT&T, Budget Rent-a-Car, Calpers, Kodak, Johnson & Johnson, Media One (AT&T Broadband), Mirage Casinos & Resorts, Northern Telecom (Nortel), Schering-Plough, Siemens, Sun Microsystems & US West. Some of her publications were translated in German, Spanish, and French.

This trainer also has an extensive list of publications of management, leadership, global business skills, multicultural team-building, as well as a well-received series of Working with China, Taiwan, South Korea, Malaysia, and Singapore.

Maya has lectured at the University of California, San Diego and University of Southern California and the International MBA program at University of Chicago. Prior to her consulting career, Maya was an anchor at the China Broadcasting Company in Taiwan, and served as the CEO of a non-profit organization in San Diego, California.

Maya lives in San Diego, California with her husband and triplets.